IT Management & Outsourcing

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On-Site Support

Response times within 2 hours. Same day dispatch where calls are received before midday.

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Security Advice

As part of our support service we offer advice on the most effective and practical security solutions for your systems.

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24/7 Monitoring

All systems are monitored by our network operations team who respond immediately to any problems.

Making sure that your IT strategy fits with your business plan is one of the most important factors to consider when planning your infrastructure.

We can help your company design systems to the correct specifications, aiding in capacity and maintenance planning.

IT MANAGEMENT

With one of our convenient SLAs, we can become your IT department. We offer all the necessary support and services which reduces your need for in-house IT personnel.

Businesses need to be aware of the potential returns on their investment, whether in terms of direct revenue generation or increases in operational efficiency.

SECURITY

In order for your IT systems to be as safe and secure as possible, ongoing maintenance & security policies need to be planned and implemented. As part of our support service we can give advice on the most effective and practical security tools that fit your use case.

As an additional service, our engineers can carry out full network security audits at regular intervals (normally once a year) and report on our findings and recommendations.

If stringent security controls are required we can offer detailed security policies and compliance management procedures. All our clients are assessed on an individual basis so that the security framework we design will be a perfect fit for your organisation. Email us today or use the chat box below to speak with an engineer about your company’s security needs.

ONE-SITE SUPPORT & CALL-OUTS

Comodo Solutions can offer your organisation the following standard service level for on-site support and call-outs. Upon receiving a call, we guarantee a response within two hours. Where calls are logged before 12PM, and the issue cannot be resolved remotely, an engineer will be dispatched that day.

 

Where calls are logged after 12 P.M, and on-site support is required, we guarantee an engineer will be on-site first thing the next morning at the very latest.

GET IN TOUCH TODAY FOR A FREE CONSULTATION

No obligation assessment, including site inspection & quotation

REAL-TIME REMOTE MONITORING

  • Website up-time monitoring
  • Host service monitoring (http, mail, available updates, etc.)
  • System performance monitoring (disk usage, CPU, RAM etc.)
  • Detailed access logs (On-site or off-site storage options )
  • Backup status & archive details
  • Web application & resource monitoring
  • Analytics reports and website performance monitoring
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